Selecting a Collection
Agency in Canada

15 Reasons to Use Priority Credit

Collection Comparisons in Canada vs USA

Whether you're thinking of switching collection agencies or hiring a Canadian collection agency for the first time, finding a professional Canadian debt collection agency can seem difficult, as there are so many collection services in Canada to choose from.

Priority Credit Recovery or PCR is comprised of seasoned commercial collection industry veterans with a healthy discontent for the status quo. While many of our competitors are content to conduct business as usual; Priority Credit's innovative spirit continues to drive consistent growth.

According to the ACA International, the collection industry's world-wide professional association, the average recovery rate throughout the industry was 16%. As of January 2010, Priority Credit Recovery exceeded our peer average by 56%.

Clients have cited the following 15 reasons they use Priority Credit Recovery as their Canadian collection agency:

1. Money is recovered quickly. 100% focus on debt collection. It's all we do.
   
   
2. Professional conduct minimizes reputational risk to clients. We view ourselves as an extension of your credit department.
   
   
3. Low risk provider. 100% compliance with applicable laws - $2,000,000.00 of Professional Liability insurance to further protect our clients.
   
   
4. Fully licensed, bonded and insured. Copies available on request.
   
   
5. Industry specific collection experience. Our collectors know how to overcome the typical commercial debtor stalling tactics.
   
   
6. Fast decision-making. Accounts are collected, decisions to sue are made or recommendations for write-off.
   
   
7. We know your customer. PCR maintains full property and corporate search capabilities in each province and news feed access to stay on top of events affecting your customers.
   
   
8. Easy to understand commission agreements. No guessing your cost of recovery. Special fees can be negotiated for unusually large accounts.
   
   
9. Fast settlement of claims - your money is returned to you up to 14 days faster than the industry average.
   
   
10. Report access. Simple secure access to accounts through a secure web portal. Accounts can be placed on-line. No waiting for returned phone calls. Get your information when you need it.
    
    
11. Our goal is to establish a long term business relationship. We always act in the best interest of our client.
    
    
12. USA office location. We are the only Canadian commercial collection agency with this capability. Visit our site at www.accountadjustment.us.
    
    
13. In-house legal team that process claims quickly and cost effectively.
    
    
14. Active membership in the following professional organizations: Credit Institute of Canada, Edmonton Chamber of Commerce, National Association of Credit Management- Canada, National Petroleum Energy Credit Association and the American Collectors Association.
    
    
15. Industry specific references available.
    
    

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In Saskatchewan a collection agency shall not commence or continue a lawsuit for the recovery of a debt in the name of a collection agent as plaintiff unless the collection agency has purchased the debt for valuable consideration and the debtor has received notice of the sale of his account. In Ontario under the Ontario Collection Agencies Act only Canadian residents may be licensed as a collector. In British Columbia where a debtor has notified a collector to communicate with him in writing and has provided the collector with his current mailing address the collector is only permitted to contact the debtor in writing. Any further phone calls by a collector or collection agency are illegal. Is your Agency licensed in Ontario? Click Here In the Yukon BEFORE communicating with Yukon residents a collection agency must hold a valid collection agency license issued under the Yukon Consumers Protection Act. In British Columbia a collection agency is only permitted to contact a BC. Resident at his workplace: a) For the sole purpose of requesting the debtor's home address or home telephone number or both, if the collector does not already have this information b) On one occasion if the collector has been unsuccessful contacting the debtor at his residence or c) The debtor has consented to the collector communicating with him at his workplace Is your Agency licensed in British Columbia? Click Here In Ontario It is illegal for a collection agency to communicate with a debtor using any name other than the name under which the collection agency is registered. This means it is illegal for a collection agency employee to hold himself out as calling from the creditor, a law firm, or some government agency.